Privacy Policy

The controller of personal data for the Poslovno app and poslovno.app website is the developer of the Poslovno app (referred to below as “we”). This policy describes what happens to your data in the iOS and Android apps and on this website.

For questions, enquiries and data-subject requests, email us at support@poslovno.app. We respond within 30 days after receiving a request.

You can request deletion of your account and its associated data without the app, including after uninstalling Poslovno.

1. Email support@poslovno.app with the subject “Delete my Poslovno account.”
2. Say that you want your Poslovno account and associated data deleted. Include your sign-in method (Apple or Google) and account email. Send the request from that address if possible. Do not send passwords, sign-in codes or payment details.
3. Tell us if you cannot access that email or Apple hides your address. We will respond within 30 days and, if needed, arrange a way to verify account ownership before deletion. You do not need to reinstall the app to send a request.

After confirmation, we delete your profile, learning progress, synced settings and sign-in data from our server. Purchase records, technical logs and backups are handled under the rules and periods in “How long we retain data”. This request does not remotely erase local data on other devices.

Account deletion does not cancel your subscription. Turn off renewal separately in App Store or Google Play. Canceling a subscription is not a condition for requesting account deletion.

If you still have access to the app, you can also open Settings → Account → “Delete account.”

The app works locally. Until you sign in to an account, your progress, word sets, statistics and settings are stored only on your device and are not sent to our servers.

• Without an account: nothing except anonymized usage statistics and crash reports described below. Words, answers and your streak remain on the device.
• App profile: the name and birth year you enter during onboarding. They are used for the greeting on the home screen and sync with your account after you sign in. Your profile photo remains on your device and is never sent to our servers.
• When you sign in with Apple or Google: your account identifier, email address and name, if the sign-in service provides them. We do not see or store your password.
• Learning events when sync is enabled: which sets you created, which stages you completed, which words you answered correctly or incorrectly, and when a session ended. We do not collect text, files or clipboard contents.
• Subscription: your RevenueCat customer identifier, subscription status and purchase information from the App Store or Google Play. We do not receive your bank card details; the app store processes the payment. For revenue reporting, our server sends AppMetrica information about subscription events — event type, product, amount, currency and time — together with the AppMetrica installation identifier. Your name, email address and account identifier are not sent there.
• Diagnostics: Firebase Analytics and Firebase Crashlytics collect anonymized usage events, device model, operating-system and app versions, and error reports. AppMetrica receives the same anonymized usage events; we do not send it crash reports, precise location or advertising identifiers.
• Identifiers: the Firebase installation identifier, the AppMetrica installation identifier, the RevenueCat customer identifier and a device identifier that the app sends to our API to distinguish devices on one account during sync. We do not request or transmit advertising identifiers.
• Approximate location: the country and region that Firebase and AppMetrica determine from your IP address. We do not request precise coordinates or access to device location.
• Reminders: local notifications are scheduled on the device. The reminder time is stored in settings and syncs with your progress if you are signed in.
• The poslovno.app website: two web-analytics services are used. Plausible counts visits without cookies or data that can identify you. Yandex Metrica sets cookies, creates click maps and records sessions, including mouse movements, scrolling and navigation between pages. Form contents are excluded from recordings: your name, email address and message are not captured. We do not use advertising pixels or advertising profiling. The web server keeps a technical log containing the IP address, request time and page address for no longer than 30 days.

• To perform our contract with you: syncing progress between devices, providing the subscription and restoring purchases, and signing you in to your account.
• Our legitimate interests: diagnosing failures, preventing abuse and product analytics that help us understand which parts of the product work and which do not. In the app, this data is anonymized and does not include data that can identify you outside the app. On the website, Yandex Metrica sets cookies and records sessions, so a visit is linked to your browser; form contents are not included in the recording. We do not request separate consent. You can object to this processing by emailing support@poslovno.app or by blocking cookies in your browser settings.

We do not sell data or share it with advertising networks. Our processors are:

• Apple and Google for account sign-in, purchases and subscriptions, and app distribution.
• RevenueCat for subscription records and Premium access status.
• Google Firebase for analytics and app crash reports.
• AppMetrica (Yandex LLC) for app usage analytics and subscription revenue reporting.
• Yandex Metrica for web analytics on poslovno.app. The second service, Plausible, is hosted on our own server, and its data is not disclosed to third parties.
• Our server hosting provider and DigitalOcean Spaces object storage for hosting the sync server and database backups.

Some processors are located outside your country of residence, including in the United States. Transfers take place under their standard data-processing terms.

We disclose data to public authorities only when applicable law expressly requires it.

• Account data and progress events are retained while the account exists.
• When you delete the account, its data is deleted from the server immediately without a recycle bin. Backups that already contain the data expire within 30 days.
• Purchase records remain after account deletion because the subscription remains in the app store. Purchase information, including the RevenueCat customer identifier, product, store, dates and country, is needed for accounting and resolving disputes with stores. Its link to the deleted account is removed, leaving purchase data rather than data about you.
• Technical server and website logs are retained for 30 days.
• Data on the device remains while the app is installed; uninstalling the app deletes it with the app.

• Deletion. In the app, open Settings → Account → “Delete account.” The request is carried out immediately and no further confirmation is required.
• Access and a copy of your data. Email support@poslovno.app; we will export everything linked to your account and send it to you as a file.
• Correction. You can change your name, birth year and settings in the app at any time.
• Objection to processing. Email support@poslovno.app and we will stop processing based on legitimate interests. Notifications can be disabled in your device settings.
• Complaint. You may complain to the data-protection authority in your country.

You can always use the app without an account; signing in remains your choice.

The app is not intended for children under 13, and we do not knowingly collect their data. If you are a parent and believe a child has provided data to us, email support@poslovno.app and we will delete it.

Data is exchanged with the server over TLS. Access to the database is restricted to service accounts, and backups are encrypted and stored separately from the server. Absolute security does not exist, so we collect as little data as possible: less data means less risk.

A new version will be published on this page with a new updated date. We will notify you in the app about material changes before they take effect.